PG.64

C) 'Hospitality is a service industry dealing in intangible goods. Therefore marketing must focus on
experience'. To what extent do you agree with this statement?

D) A- As hospitality is a service industry, its main products are intangible that is, you cannot see them. This means that businesses must consider improvement of the overall experience, including customer service and staffing.

E) A- We explain how short the importance of marketing in the hospitality and key points to follow for success.

1) They are written in the passive form.
2
3)

• People often consider marketing to be just advertising and selling of attractions, transport, accommodation and entertainment.
• The right product or service matches the right market  or people through marketing.
• This requires efficiency in marketing.
•  An operator should address certain matters before they begin to build up their trade.
• You should apply external and internal marketing to attract more customers.

1. Localization - Addressed to clients outside the organization
2. Intangible - You cannot see it/them
3. Outlet - Place of retail business
4. Negative Growth - Decline
5. External Marketing - The service and sales skills of people within the company.
6. Internal Marketing - Embedding services and products in the local setting.

  

Pg. 34

4.3

A)
1- Probably on the in the library or internet.
2- Hospitality careers, Tourism careers.

B)
The web address en in .org, the web address in .edu, the website address contain .ac, it is a PDF file, it refers to tourism.

C)
1-More employs in tourism industry
2-  UK  employed in the hospitality
3-Human resource in tourism sector

4.4
B)
1-Hospitality, Leisure, Employers, Recruitment, Journal.
2-Sometimes the journal have a value information.

C)
1- 2,3,4,5,7,9
2-Bellow the information
3-After the URL
4-NO
5-NO
6-There are the ones are looking for.
7-Hospitality employment.
8-2,3,5,8,9,10
9-3,6,7,8,10
10-1,2,4,5,9
11- They became from the same website.
12-is a component that stores data so future requests

Pag. 18

2.4
A) ecotourism, agrotourism, adventure tourism, culture tourism, sport tourism , events tourism.
B)
1-Its to visit natural areas with full of life and color.
2-They should provide positive experiences for both visitors and host and great financial benefits and feeling of powerment for local people
3-writting the information in a note.
C)
1-A return flight from london to brazil realises 606 kg of carbon dioxide per passenger into the atmosphere.
2-According to the TIES , ecotourism is responsable travel to natural areas that conserves the environment is a small as possible.
3-They should provide positive experiences for both visitors and host and great financial benefits and feeling of powerment for local people.
4-Praia calls it self brazil's first ecoresort.
5-The resort motto is use without abuse.
6-The hotel certainly makes good use of the enviroment.
7-Biologist and guides accompany tourist on all these trips.
D)
1-Agrotourism:
-what is the best place to got agritourism?
-what I can find?
-what is about the agritourism?
2-Agritourism involves any agriculturally based operation or activity that brings visitors to a farm or ranch. Is a form of tourism that is considered a growth industry.
3-Best farms of agriculture is in Italy
Is considered a growth industry the agritourism.

  

                                                   THAILAND´S

Bangkok is Thailand's capital and its largest with a population of nearly 7 million inhabitants. Thanks to its growing economic development and its great importance as an international tourist destination, has become one of the most influential and modern cities in Southeast Asia.
Its location along the Chao Phraya River was historically counted with an extensive canal system, which caused him to be known as the Venice of the East or the Venice of the East. Another name determined to Bangkok at its foundation was the City of Angels.

                                                            KOH SAMUIKoh Samui is the largest island in the Gulf of Thailand (there are three inhabited: Koh Samui, Koh Phangan and Koh Tao) and the country's third largest. Despite this, Koh Samui is just over 200 km2, what would be a third of Menorca. It is feasible because flip on a motorcycle or car day visiting the main beaches. And that's exactly what I did.
WATERS FALLS IN KOH SAMUIKoh Samui is blessed with quite a few spectacular waterfalls; however there are only two that are easily accessed and having good facilities. They are Hin Lad and Namuang. The best time to see any of the falls on Koh Samui is during or just after the rainy season, approximately September to March. If not at these times, there may not be enough of a water flow to make the trip worthwhile. 

Kasbah Marrakech Restaurant & Lounge

Morocco Restaurant & Lounge Koh Samui Kasbah Marrakech In the amber-colored light of the Kasbah Marrakech, spice fragrances welcome you as a prelude to the banquet. Created by Benoit Meert, a passionate of Moroccan gastronomy and head sommelier in gourmet restaurants of Brussels, and a wine specialist too, lowest will be reliable to Suggest you how to spend a delightful evening, in this Restaurant & Lounge. Chef Abdel Proposes To His guests an elegant and refined cuisine.

HIANG MAIhiang Mai literally means “new city” and has retained the name despite celebrating its 700th anniversary in 1996. King Meng Rai the Great founded the city as the capital of the Lanna Kingdom on Thursday, April 12 1296 around the same time as the establishment of the Sukhothai Kingdom.
Chiang Mai not only became the capital and cultural core of the Lanna Kingdom, it was also to be the center of Buddhism in northern Thailand. King Meng Rai himself was a very religious leader who even founded many of the city’s temples that remain important to this day. This dichotomy is best appreciated within the moat-encircled old city, which retains much of the fortified wall that once protected the city center as well as the four main gates that provided access to the former Lanna capital city. Strangely, for many years tourists had mistaken Chiang Mai simply as the base from which they could plan trekking and rafting trips to hill tribe villages and explore other provinces. Once in Chiang Mai, however, tourists are surprised by the fact that there are so many things to discover other than its beautiful and historic temples. 

PHANG NGA BAY

This famous landmark, called Koh Ta-pu ('Nail Island'), first found its way onto the international map through its starring role in the James Bond movie 'The Man With the Golden Gun'. And this is where most tours seem to take all of the tourists - all at the same time.

KOH PANNYE.

This is a remarkable village, the whole of it built out over water on stilts and with a giant rock monolith guarding its rear. At lunchtime, many tourists on the James Bond Island tours are brought in to eat and shop for handicrafts.

CRUISING

Phang Nga Bay is a great place for boating. The interesting limestone cliffs create a picturesque backdrop and there are many safe places to anchor.

The fact that it's protected from both the Northeast and the Southwest monsoon seasons means that its waters remain calm year-round, which adds to the appeal of its scenic wonders and abundant wildlife.

Resort

The King and Prince is "fun" with a capital "F," described by previous guests as "awesome," "enjoyable," and simply, "a great place to get away from it all." Soak up South of the Border comfort at The King and Prince, our family-friendly property with newly renovated rooms and an emphasis on entertainment. You can't help but smile the minute you see our Willy the Whale water slide.On any given day, you might see a crowd partaking in aqua-aerobics, water volleyball, or simply slipping and sliding into the pool (don't forget your camera). In addition, the resort hosts a large variety of on-site activities including scuba diving, cooking lessons, a techno-arcade and theme nights featuring mariachi music, talent shows and more.The property also boasts a walk-out-the-door stretch of powdery sand, with gorgeous views of the turquoise surf and famous rock formation. The recently updated all-suite property with its 500 air-conditioned units off ers a range of "home away from home" options, be it a one-, two- or three-bedroom suite, sure to satisfy everyone in your group.While the area's beach and water sports get most of the attention, The King and Prince goes out of its way to offer the utmost in peace and tranquility. 

The origins of tourism.

By the early 21st century, international tourism had become one of the world’s most important economic activities, and its impact was becoming increasingly apparent from the Arctic to Antarctica. The history of tourism is therefore of great interest and importance. That history begins long before the coinage of the word tourist at the end of the 18th century. In the Western tradition, organized travel with supporting infrastructure, sightseeing, and an emphasis on essential destinations and experiences can be found in ancient Greece and Rome, which can lay claim to the origins of both “heritage tourism” (aimed at the celebration and appreciation of historic sites of recognized cultural importance) and beach resorts. The Seven Wonders of the World became tourist sites for Greeks and Romans.

Welcome!

Welcome to my class Julian! I'm very happy you will be with me. Let's have a wonderful semester!! =)

Ms. Julia =)